Privacy Policy

Last Updated: August 2026

At Nuvyrix INC, we respect your privacy and are committed to handling your personal information responsibly when you visit our website, place an order, contact our customer service team, or otherwise use our services.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you regarding your personal information.

1. Information We Collect

We collect information that is necessary to operate our online store, process orders, provide customer support, and improve our services.

Depending on how you interact with our website, the information we may collect includes:

  • Contact information: such as your name, email address, telephone number, and shipping or billing address.
  • Order information: such as products purchased, order number, delivery details, and information needed to process returns or refunds.
  • Payment information: payment details required to complete a transaction. Payment information may be processed directly by our payment service providers, and we do not need to store complete payment card details on our own systems.
  • Customer service information: information you provide when contacting us about an order, product, return, delivery issue, or other inquiry.
  • Website usage information: information such as your IP address, browser type, device information, pages viewed, and general interaction with our website.

2. How We Use Your Information

We use personal information only when reasonably necessary for our business operations and customer service. This may include using your information to:

  • Process and fulfill your orders.
  • Arrange shipping and delivery of purchased products.
  • Process payments, refunds, exchanges, and returns.
  • Respond to customer service inquiries and requests.
  • Provide information regarding your orders, including order confirmations and shipping updates.
  • Maintain and improve the functionality, security, and performance of our website.
  • Detect, investigate, and prevent fraud, unauthorized transactions, abuse, or other security issues.
  • Comply with applicable legal, tax, accounting, and regulatory requirements.

3. Information Sharing

We do not sell or rent your personal information as part of our ordinary business operations.

We may share information with service providers and business partners when necessary to operate our store or fulfill your request. These parties may include:

  • Payment processors that handle transaction payments.
  • Shipping and delivery companies that require information such as your name and delivery address.
  • Website hosting, technology, analytics, and security service providers.
  • Customer service or operational providers assisting us with website and order management.
  • Government authorities or other parties when disclosure is required by law or necessary to protect our legal rights.

Service providers are expected to use the information they receive only for the services they provide to us and in accordance with applicable requirements.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve the shopping experience.

Some cookies may be placed by third-party services used by our website, such as payment, security, analytics, or other technology providers.

You can adjust cookie settings through your browser or device settings. Disabling certain cookies may affect some website functions or features.

5. Payment Information

Payments made through our website may be processed by third-party payment providers. These providers may collect and process payment information according to their own privacy policies and security procedures.

We use payment service providers that are intended to protect payment information during the transaction process. We do not request or store your complete payment card number through ordinary customer service communications.

6. Order and Shipping Information

When you place an order, we use the information necessary to process and deliver that order. This may include your name, email address, telephone number, billing information, shipping address, order details, and other information required by the relevant payment or shipping provider.

Your shipping information may be provided to the carrier or logistics provider responsible for delivering your order. This information is used to complete delivery and address shipping-related issues.

7. Customer Communications

If you contact us by email or through another customer service channel, we may retain the information you provide so that we can respond to your request, resolve an order issue, or maintain an appropriate record of the communication.

We may also send transactional communications related to your purchases, such as order confirmations, shipping notifications, return updates, or refund information.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or through our website.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including processing orders, providing customer support, resolving disputes, maintaining business records, preventing fraud, and meeting legal or accounting obligations.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

10. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.

You may also contact us regarding questions about how your personal information is used or request assistance with information associated with your account or orders.

To make a privacy-related request, please contact us using the email address provided below. We may need to verify your identity before completing certain requests in order to protect your information from unauthorized access.

11. Children’s Privacy

Our website is intended for adults and is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can review the information and take appropriate action where required.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable legal requirements.

When changes are made, the updated version will be posted on this page with a revised effective or update date. We encourage you to review this page periodically for the latest information about our privacy practices.

13. Contact Information

If you have questions about this Privacy Policy, our handling of personal information, or a privacy-related request, please contact us:

Company Name: Nuvyrix INC

Company Address: 1155 S Havana St, Aurora, CO 80012, United States

Customer Service Email: [email protected]